Privacy Policy

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  2. Privacy Policy

MITSUI & CO. MACHINE TECH LTD. recognizes the protection of personal information, personal numbers,
and other specific personal information (hereinafter referred to as "Specific Personal Information")
as an important social responsibility and will strive to handle all such information in an appropriate manner
in accordance with the following basic policy.

Personal Information and Specific Personal Information Protection Policy

1.Acquisition, use, and provision of personal information

When acquiring, using, and providing personal information or specific personal information, we recognize the importance of personal information protection and handle all such information in an appropriate manner.

2.Matters related to implementation of safety measures and safety control measures

We will take necessary and appropriate safety management measures to control personal data, such as preventing leakage, loss, or damage. We will also conduct necessary and appropriate supervision of employees and contractors (including subcontractors) handling personal data. The Rules on Personal Information Protection separately stipulate specific measures for the management of personal data. The main items are as follows.

(Establishment of Personal Information Protection Guidelines)

  • In order to ensure the proper handling of personal data, we have established the Personal Information Protection Guidelines with respect to “compliance with relevant laws and guidelines” and “contact for inquiries and complaint processing.”

(Establishment of Regulations on the Handling of Personal Data)

  • We have established Personal Information Protection Regulations with respect to the handling methods, responsible persons in charge, handling persons in charge, and their duties, at each stage of acquisition, use, storage, provision, deletion, and disposal.

(Systematic Security Control Measures)

  • In addition to appointing a responsible person in charge of the handling of personal data, we clearly identify the employees who will handle personal data and have defined the scope of personal data handled by such employees, and have established a system to report to the responsible person in charge any violation of the Personal Information Protection Law or the Personal Information Protection Regulations.
  • We conduct periodic self-inspections of the status of the handling of personal data, and the Internal Audit Department conducts audits.

(Human Security Control Measures)

  • We regularly alert employees and provide them with training on matters to be noted regarding the handling of personal data.
  • Matters concerning the confidentiality of personal data are described in the Employment Regulations and written pledges are submitted by employees.

(Physical Security Control Measures)

  • In areas where personal data is handled, we control the entry and exit of employees and restrict devices, etc. brought in, and take measures to prevent unauthorized persons from viewing personal data.
  • In addition to taking measures to prevent theft or loss of equipment, electronic media, and documents that handle personal data, measures are taken to prevent personal data from being easily identified when transporting such equipment, electronic media, etc., including transportation within business sites.

(Technical Security Control Measures)

  • We implement access control, limiting the authorized persons and the scope of personal information databases handled.
  • We have introduced a mechanism to protect information systems that handle personal data from unauthorized access via outside sources or unauthorized software.

(Understanding of External Environments)

  • When handling personal data at a server located in a foreign country, we constantly obtain the latest information on the personal information protection systems in the foreign country concerned and take security control measures in accordance with the condition of the system.
3.Implementation of continuous improvement

We have established a management system for the protection of personal information and specific personal information, and while implementing and maintaining the program, we make regular reviews of the program as part of our efforts for continuous improvement.

4.Compliance with laws and regulations

When handling personal information or specific personal information, we comply with all laws, guidelines and other regulations regarding the protection of personal information.

5.Contact for inquiries and complaint processing

We will respond appropriately, sincerely, and promptly to inquiries or complaints concerning personal information or specific personal information received at our support desks. If you have any inquiries or complaints, please contact us at the following address.
Inquiry Form: Please refer to "Inquiries Regarding Personal Information."

Handling of Personal Information

1.Purpose of Use

The Company uses personal information for the following purposes.

  1. To provide the services for which customers have registered or applied (including notices and greetings in accordance with social customs and communications with related parties necessary for the provision of services).
  2. To deliver products ordered or applied for
  3. To provide invitations to exhibitions, seminars, and other events
  4. To report the results of surveys and events to those who cooperate and participate in them
  5. To provide services via direct mail, e-mail distribution, fax, etc.
  6. To determine and notify whether a job application is accepted
  7. For other operations related to or incidental to the above operations
2.Provision of Personal Information to a Third Party

The Company will not disclose or provide personal data provided by customers to third parties, except with the consent of the customer or as permitted by law.

The Company will not disclose or provide your personal data to a third party located in a foreign country (except for countries that have a system that is recognized as equivalent to Japan in protecting the rights and interests of individuals as defined by the rules of the Personal Information Protection Commission) except in the following cases.

  1. When we have obtained consent to provide your personal data to a third party located in a foreign country
  2. When we are providing personal information to a person that has established a system conforming to standards necessary for continuously taking action equivalent to that of a personal information handling business operator concerning the handling of personal data, pursuant to the provisions of Chapter IV, Section 2 of the Personal Information Protection Law (hereinafter referred to as “Equivalent Measures”).

In the case of (1) above, prior to seeking your consent, we will provide 1. the name of the foreign country to which the personal information will be transferred, 2. information on the system regarding personal information in that foreign country, and 3. information on the measures taken by the third party to protect personal information. If you have any questions regarding information on measures necessary for the continuous implementation of equivalent measures, please Contact Us.

3.Outsourcing of Personal Data

In order to achieve the purpose of use described in 1. above, we may entrust the handling of customers' personal data to our contractors. In the event that we outsource our customers' personal data to a subcontractor, we will select an appropriate party, clarify the obligations and responsibilities of the subcontractor by contract, and otherwise appropriately supervise the subcontractor to ensure that the personal data is managed safely.

4.Shared Usage of Personal Data

When necessary, we may share personal information received from customers as follows.

  1. Items of personal data subject to shared usage:
    1. Company name, department, position, address, name, zip code, telephone number, fax number, e-mail address, etc.
  2. Scope of shared users
    1. The Company, its subsidiaries, and its shareholder, Mitsui & Co., Ltd.
  3. Purpose of shared usage:
    1. To provide services related to our business to our customers in an appropriate manner
  4. Name, address, and representative of the company responsible for the management of personal data
    Kentaro Kataoka, President and CEO
    Shiodome City Center, 34th Floor 1-chōme-5-2 Higashishinbashi, Minato City, Tokyo
5.Handling of Personal Information Pertaining to Links to External Sites

The websites operated by our Company may contain links to external sites. We are not responsible for the handling or management of personal information on external sites, or the content of the sites. Please contact the linked site directly.

6.Use of Cookies

Our website uses some cookies to provide the best possible service to users. We do not obtain any personally identifiable information from these cookies.

7.Acquisition of Access Logs

Our website may acquire access logs for the purpose of statistical analysis of site usage. We do not obtain any personally identifiable information through the acquisition of access logs.

8.Measures to Prevent Third-Party Eavesdropping

We strive to ensure the security of personal information on our website by using SSL encryption or equivalent security to prevent third parties from intercepting personal information provided by customers during transmission.

9.Disclosure, Correction, and Suspension of Use of Registered Information

With regard to personal data held by the company, to request notification or disclosure of the purpose of use, correction, addition, deletion, suspension of use, elimination, suspension of provision to a third party, or disclosure of records of provision to a third party, please Contact Us. We will respond to your request as soon as possible after confirming your identity.

Privacy Enquiries

If you have questions about our Privacy Policy,
or would like to ask about account deletion, correction or have another enquiry, we’d like to hear from you.